Privacy Policy

Last Updated on 2020/08/27

 

This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our services, including those offered through our websites, communications (e.g., emails, phone calls, and texts), and mobile applications (collectively, the “Service”). The terms “we”, “us”, and “Family Meals” refer to Family Meals NW, LLC., a Washington corporation, unless you are a European Resident.

 

When you use the Service, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy.

 

INFORMATION WE COLLECT AND HOW WE USE IT

We may collect, transmit, and store information about you in connection with your use of the Service, including any information you send to or through the Service. We use that information to provide the Service’s functionality, fulfill your requests, improve the Service’s quality, engage in research and analysis relating to the Service, personalize your experience, track usage of the Service, provide feedback to third party businesses that are listed on the Service, display relevant advertising, market the Service, provide customer support, message you, back up our systems, allow for disaster recovery, enhance the security of the Service, and comply with legal obligations. Even when we do not retain such information, it still must be transmitted to our servers initially and stored long enough to process.

 

Please also note:

Account Information: When you create a Family Meals account, we store and use the information you provide during that process, such as the first and last name you enter, email address, or phone number. We also store and use any preferences you provide to personalize your user experience, including dining and activity preferences. If you believe that someone has created an unauthorized account using your personal information, you can request its removal by flagging it.

Communications: When you sign up for an account or use certain features, you are opting to receive messages from anyone but Family Meals. We may also track your actions in response to the messages you receive from us or through the Service, such as whether you deleted, opened, or forwarded such messages. If you send or receive messages through the Service via SMS text message, we may log phone numbers, phone carriers, and the date and time that the messages were processed. Carriers may charge recipients for texts that they receive. We may also store information that you provide through communications to us, including from phone calls, letters, emails and other electronic messages. If you are a representative of a business listed on Family Meals, or use a phone number associated now or previously with such a business, we may contact you, including by phone or email, using the contact information you provide us, make publicly available, or that we have on record for your business. Our communications with you, including phone calls, may be monitored and recorded for quality purposes.

 

Activity: We store information about your use of the Service, such as your search activity, the pages you view, the date and time of your visits, businesses you visited using our mobile applications. We also store information that your computer or mobile device may provide to us in connection with your use of the Service, such as your browser type, type of computer or mobile device, browser language, IP address, WiFi information such as SSID, mobile carrier, phone number, unique device identifier, advertising identifier, location (including geolocation, beacon based location, and GPS location), and requested and referring URLs and mobile applications. We may also receive and store your location whenever our mobile applications are running, including when running in the background, if you enable our mobile apps to access such information in the course of using the Service. You may be able to limit or disallow our use of certain location data through your device or browser settings, for example by adjusting the settings for our applications in iOS or Android privacy settings.

 

Different Devices: You may access the Service through different devices (e.g., your mobile phone or personal computer) and different platforms (e.g., the Family Meals website or Family Meals mobile apps). The information that we collect and store through those different uses may be cross-referenced and combined, and your contributions through one Family Meals platform will typically be similarly visible and accessible through all other Family Meals platforms.

 

Professional Information: If you represent a business on Family Meals, we may collect and display information about you related to your business activities, such as a business name that may incorporate your name, or a publicly available business address that is also used as a home address. We will also collect and display information about your professional background that you choose to share with us through the Service, such as information about your professional licenses or certifications, or your professional history or specialties.

 

COOKIES

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Family Meals) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Certain features of Family Meals depend on cookies. If you choose to block cookies, you cannot sign in or use some of those features, and preferences that are dependent on cookies will be lost. If you choose to delete cookies, any settings and preferences controlled by those cookies, including user preferences, are deleted and will need to be recreated.

 

You can set some Cookie preferences through your device or browser settings, but doing so may affect the functionality of the Service.

 

The method for disabling Cookies may vary by device and browser, but can usually be found in your device or browser preferences or security settings. For example:

 

THIRD PARTIES

Family Meals does not serve 3rd party cookies on your computer or mobile device to serve advertising.

 

CONTROLLING YOUR PERSONAL DATA

You can reduce the risk of being personally identified by using the Service pseudonymously, though doing so could detract from the credibility of your contributions to the Service.

 

DATA RETENTION AND ACCOUNT TERMINATION

Family Meals will retain non-personal data up to 30 days, and United may maintain residual copies of your personal information in our backup systems. You can close your account by contacting us.

 

CHILDREN

The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we become aware that a child under 13 has provided us with personal information without parental consent, we take steps to remove such information and terminate the child’s account.

 

SECURITY

We use various safeguards to protect the personal information submitted to us, both during transmission and after we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

CONTACT INFORMATION

If you have any questions about our use of cookies or other technologies, please email us at heychef@familymeals.us or by post to:

 

Family Meals NW, LLC

1740 1st Ave S

Seattle, WA 98134

 

E-mail: heychef@familymeals.us

For security purposes, we will take such steps as we deem necessary to confirm your identity before completing your request or sharing any personal data with you.

 

MODIFICATIONS TO THIS PRIVACY POLICY

We may revise this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on the Service prior to or on the effective date of the changes. By continuing to access or use the Service after those changes become effective, you acknowledge the revised Privacy Policy.